The human mind is a great device that processes information quickly and efficiently. However, its attention span is getting shorter, particularly given the ever-growing demands of various data streams on this rather limited commodity. With the world of information growing at a rapid rate, managing...

Consistency in talent practices across a global organization is hard to get off the ground, but aerospace manufacturer Lockheed Martin saw its capability soar as a result. Lockheed Martin leaders were hesitant to give up their high potentials or high performers because they were not sure of the players...

When considering a partnership to outsource one or more of a company’s functions, it is important to design and analyze the contract to meet multiple business requirements. All contract points should be synergized to guide the desired outcome based on their collective outcomes. 1. Service level...

The winds of economic turmoil have wreaked havoc on the public and private sectors. Business growth essentially went cold in a sudden and catastrophic upheaval. Programs and projects that were funded and planned were canceled in a reaction to the new global business reality. The titans of American industry,...

As the economy sputters toward recovery, what can organizations do about massive discontent among individual contributors? Think of musical chairs. The popular children’s game is an apt analogy for the state of talent over the past couple of tumultuous years. In 2008, the economy crashed and the...

Jessica’s eyes were sparkling as I approached. This was surprising; the day before she had been stressed out over project deadlines that were directly linked to her quarterly bonus. “Why so excited?” I inquired. Jessica explained that she had just been invited to address the entire...

It is not people, but the ability to manage people, that is an organization’s greatest asset, says leadership expert Tony Wilson. Wilson, a performance coach who has worked with elite athletes and corporate executives in Australia and the US, says leaders and their teams can be an employer’s...

By putting employees on top of the pyramid, an organization can hold on to talent while strengthening relationships with customers. When I became president of global IT services firm HCL Technologies in 2005, the company was in a perilous situation. We were growing at a brisk pace – as high as...

Managing workers on extended sick leave, or with long-term injuries, requires carefully balancing business needs against employees’ rights, says employment lawyer Luke Connolly. Employers can, understandably, become frustrated when they have a role vacant due to an employee’s illness and...

More than half of early reengineering projects failed to be completed or did not achieve bottom-line business results, and for this reason business process reengineering “success factors” have become an important area of study. The success factors below are derived from benchmarking studies...