Fortune magazine reported that many large companies are examining the possibility of dumping the health care coverage they provide to their employees in exchange for paying penalty fees to the government. This is in reaction to new health care laws that radically changed the subsidies, penalties,...

Three-ring circuses have three acts going on simultaneously under the big top. Separate and outside the rings, clowns run around acting silly. Leadership is like that, only more so. Leadership is a four-ring circus, complete with occasional clowns inside the rings. This is why it is the most studied...

HR leaders will always hear complaints about the dreaded performance-appraisal process — mostly because managers will nitpick the system when their actual problem is discomfort with providing honest feedback to their direct reports. Ensuring managers are able to provide criticism, when necessary,...

The human mind is a great device that processes information quickly and efficiently. However, its attention span is getting shorter, particularly given the ever-growing demands of various data streams on this rather limited commodity. With the world of information growing at a rapid rate, managing...

By customizing learning at the individual level, organizations can reap business benefits, such as improved performance, more motivated and loyal employees and reduced overall learning costs. Organizations have a long history of assembling learners in the same room at the same time and force-feeding...

Jessica’s eyes were sparkling as I approached. This was surprising; the day before she had been stressed out over project deadlines that were directly linked to her quarterly bonus. “Why so excited?” I inquired. Jessica explained that she had just been invited to address the entire...

A Queensland employee who was sexually assaulted by a customer has been awarded almost $500,000 in damages after a court found her employer failed to address risks associated with working alone. The optical technician was working in her employer’s Brisbane store when an elderly man brought in...

A Queensland employee who was sexually assaulted by a customer has been awarded almost $500,000 in damages after a court found her employer failed to address risks associated with working alone. The optical technician was working in her employer’s Brisbane store when an elderly man brought in...

Given the realities of today’s complex business environment, it is no longer possible to satisfy a workforce with one broad, standard approach to managing talent. A perfect storm of events and trends is pushing organizations to abandon the traditional employment compact along with the one-size-fits-all...

If you want to grow and expand your business, or just survive in these difficult times, you have no choice but to maintain a good accounting system. Anything less will just not do. In my many interactions with various business owners, I am often amazed to discover that many of them are still maintaining...