More than half of early reengineering projects failed to be completed or did not achieve bottom-line business results, and for this reason business process reengineering “success factors” have become an important area of study. The success factors below are derived from benchmarking studies...

by Deanna Hartley Former Hewlett-Packard Co. CEO Mark Hurd made headlines early this month when he resigned over a sexual harassment allegation. Also making headlines is the fact that HP has no clear successor for Hurd, as reported by The Wall Street Journal. The tech conglomerate isn’t alone....