A robust diversity and inclusion initiative is central to any organization’s success. With solid senior-level executive commitment and engagement and direct access to top leadership, such as the president, CEO or chairman, diversity and inclusion initiatives enjoy ongoing relevance and sustainability....

The global nature of business today oftentimes entails overseeing teams comprised of foreign nationalities – a reality that has spawned “Outsourced,” an NBC sitcom that documents the journey of a manager whose department gets outsourced to India. “I worry about people seeing...

The winds of economic turmoil have wreaked havoc on the public and private sectors. Business growth essentially went cold in a sudden and catastrophic upheaval. Programs and projects that were funded and planned were canceled in a reaction to the new global business reality. The titans of American industry,...

A well-structured talent organization helps drive strategic intent and support core business processes. But designing the optimal talent management system is not an easy task. Should it be centralized or decentralized? What about spans of control and decision rights? Tension exists between these and...

As the economy sputters toward recovery, what can organizations do about massive discontent among individual contributors? Think of musical chairs. The popular children’s game is an apt analogy for the state of talent over the past couple of tumultuous years. In 2008, the economy crashed and the...

A Queensland employee who was sexually assaulted by a customer has been awarded almost $500,000 in damages after a court found her employer failed to address risks associated with working alone. The optical technician was working in her employer’s Brisbane store when an elderly man brought in...

A Queensland employee who was sexually assaulted by a customer has been awarded almost $500,000 in damages after a court found her employer failed to address risks associated with working alone. The optical technician was working in her employer’s Brisbane store when an elderly man brought in...

More than half of early reengineering projects failed to be completed or did not achieve bottom-line business results, and for this reason business process reengineering “success factors” have become an important area of study. The success factors below are derived from benchmarking studies...

In the era of engagement, communicating this ideal to employees is one of the biggest tasks of leaders. Q: What actions can we take to demonstrate to employees that we value their opinions? We want to make sure they know their voices count in our organization. But we want to go beyond lip service and...

Given the realities of today’s complex business environment, it is no longer possible to satisfy a workforce with one broad, standard approach to managing talent. A perfect storm of events and trends is pushing organizations to abandon the traditional employment compact along with the one-size-fits-all...