Vision has been among the most coveted and discussed leadership qualities of the past two decades. This much sought-after trait allows leaders to guide their organizations by creating meaning and purpose. When applied strategically, this translates into practical plans and meaningful work. Attaining...

Many top leaders are asked to pay attention to their emotional intelligence these days. To do so, they need a way to find out what it is and how they can get more of it. That’s where you come in. Ever wonder why the smartest kids in class aren’t always the most successful later on? It’s...

When considering a partnership to outsource one or more of a company’s functions, it is important to design and analyze the contract to meet multiple business requirements. All contract points should be synergized to guide the desired outcome based on their collective outcomes. 1. Service level...

In an ever more complex and volatile business environment, organizations must leverage all the resources of a global firm to develop and provide for learners and leaders. In October 2007, the Dow Jones Industrial Average closed at a record high of 14,164. By March 2009, the Dow had sunk to 6,469, and...

“As CEOs, we often get hired or succeed to the position based on our ability to get things done. Once in the role, we must realize that what got us here does not necessarily guarantee our success in the CEO seat. To be successful leaders, we need to intentionally develop and use more of our interpersonal...

By putting employees on top of the pyramid, an organization can hold on to talent while strengthening relationships with customers. When I became president of global IT services firm HCL Technologies in 2005, the company was in a perilous situation. We were growing at a brisk pace – as high as...

More than half of early reengineering projects failed to be completed or did not achieve bottom-line business results, and for this reason business process reengineering “success factors” have become an important area of study. The success factors below are derived from benchmarking studies...

Given the realities of today’s complex business environment, it is no longer possible to satisfy a workforce with one broad, standard approach to managing talent. A perfect storm of events and trends is pushing organizations to abandon the traditional employment compact along with the one-size-fits-all...

Everyone agrees that culture is the hardest thing to change, whether ethics in the financial system or the eating habits of individuals. That’s because change is not a decision like appointing a new CEO, nor is it an event like winning an election. Change is an ongoing campaign. Even in a hierarchy,...

September 25 2007 – Research by Jennifer A. Howard-Grenville, a University of Oregon management professor in the Lundquist College of Business published in Organization Science and in “Corporate Culture and Environmental Practice: Making Change at a High-Technology Manufacturer”...