The conventional wisdom holds that metrics are essential to learning and development professionals. But metrics are not quite the center of the universe some would have you think they are. Many learning leaders say they do not measure the financial impact of their learning programs because the CEO...

By customizing learning at the individual level, organizations can reap business benefits, such as improved performance, more motivated and loyal employees and reduced overall learning costs. Organizations have a long history of assembling learners in the same room at the same time and force-feeding...

More than half of early reengineering projects failed to be completed or did not achieve bottom-line business results, and for this reason business process reengineering “success factors” have become an important area of study. The success factors below are derived from benchmarking studies...

by Deanna Hartley Former Hewlett-Packard Co. CEO Mark Hurd made headlines early this month when he resigned over a sexual harassment allegation. Also making headlines is the fact that HP has no clear successor for Hurd, as reported by The Wall Street Journal. The tech conglomerate isn’t alone....