Many organizations have implemented formal learning programs, processes and technologies, but few have fully leveraged the benefits of social learning that provide employees with just-in-time access to tidbits of learning that enable more engaging and immersive learning, chance interactions and collaborative...

Many professionals in diversity and inclusion likely have read about organizations that are benchmarking and copying “best practices.” They’ve probably received daily invitations to hear what the top-performing company is doing in this or that area of diversity and inclusion so that...

A trainer and coach offers four basic rules to help HR executives successfully navigate through emotionally charged confrontations. And the first rule? Maintain a sense of calm and open-mindedness. In my work as a negotiation coach and trainer, I come across HR professionals all the time who don’t...

A national campaign that encourages participants to give up alcohol for a month has seen one in four workers report increased productivity levels. FebFast, a campaign that challenges Australians to give up grog in February to improve their health and raise money for people with drug and alcohol...

Recently, a company nearly reached the brink of destruction in a flurry of scandal. The legal team swooped in and started swinging, taking out the major offenders but also cutting off 25% of the company’s clients at the same time. Just before it spiraled completely out of control, a savvy board...

Maintaining a healthy organization is similar to nurturing a healthy rose bush. To reach its potential, a rose must be given adequate food, fertilizer, insecticide, water and proper trimming. If a gardener needs to reduce costs, he or she might cut back on the amount of fertilizer, water and insecticide...

The definition of talent management has become a bit like Justice Potter Stewart’s definition of pornography: “I know it when I see it.” While reasonable minds can disagree on subtleties, at the core, talent management is about the attraction, retention and development of employees....

Questions are at the heart of what drives people to learn. But in utilizing questions as part of any team-oriented dialogue, learning and development professionals should take care to make sure the right type of questions – open-ended versus closed-ended – are being used. To understand the...

Are we kidding ourselves? I face this question every day when I ask the people I meet, “What have you done lately?” If we are not careful, our answers can turn into a virtual catalog of delusional thinking. One of the biggest mistakes high achievers make is overestimating their contribution...

Historically, successful organizations were built to support monolithic structures and bureaucratic strategies – not to change them. As noted by learning theorist Willie Pietersen, in today’s global, technologically savvy, knowledge-based economy, the leadership challenge is to recognize...